Inicio FLOVERS FAQs

Frequently Asked Questions

Some frequently asked questions that you can explore or clarify doubts:

General

Where are they located?

Our florists are located in the following places:

  • Flovers Flower Shop
    778 St. Patrick Ave, Las Lomas, San Juan PR, 00921



  • Floristería Acevedo
    6 Muñoz Rivera St, Patillas PR, 00723



What is the hours?

Our florists are operating:

  • Monday to Saturday: 9AM to 5PM.
  • Sundays from 9AM to 3PM.
    What types of products and services do you offer?

    We have the following floral arrangements available:

    1. Birthday.
    2. For Mothers.
    3. For Him.
    4. Lettering Digits.
    5. Special Events.
    6. Birth (Welcome Baby).
    7. Hand Bouquets.
    8. Flowers & Chocolates.
    9. Flowers & Wines.
    10. Funeral Wreaths.
    11. Customized Funeral Wreaths.
    12. Table or Column.
    13. Caskets (Coffins).
    14. Ash Holders.
    15. Gourmet Baskets.
    16. Birthday Cakes.
    17. Chocolates.
    18. Combos (Bundles).
    19. Balloons.
    20. Delicatessen.

    You can explore by visiting our simple menu here.

    We make limited deliveries in some cities or municipalities. See the delivery map here . If your town or municipality cannot be found, you can call us at ( 787) 979-1117 and we will quote you a good price.

    Can my order be delivered anonymously?

    Yes, no problem.

    What payment methods do you accept?

    We accept most credit cards: (American Express, VISA, MasterCard, Discover, Diners Club International, JCB) , ATH Móvil [/floverspr] and Apple Pay .

    Deliveries

    How much does delivery cost?

    Deliveries have a varied cost based on the cities or municipalities to be delivered. For example, in San Juan the delivery is $25 and in Patillas it is $5.

    See the delivery cost map here . If your town or municipality cannot be found, you can call us at ( 787) 979-1117 and we will quote you a good price.

    What towns or municipalities do you deliver to?

    We deliver to the following cities or municipalities:

    $5

    1. Patillas.

    $8

    1. Arroyo.
    2. Maunabo.

    $10

    1. Guayama.

    $25

    1. San Juan.
    2. Caguas.
    3. Guaynabo.
    4. Catano.
    5. Trujillo Alto.
    6. Salinas.
    7. Coamo.
    8. Santa Isabel.
    9. Juana Díaz.

    $35

    1. Bayamon.
    2. Toa Alta.
    3. Toa Baja.
    4. Dorado.
    5. Aguas Buenas.
    6. Cidra.
    7. Carolina.
    8. Gurabo.
    9. Juncos.
    10. Las Piedras.
    11. San Lorenzo.

    $45

    1. Canovanas.

      See the delivery cost map here . If your city or municipality cannot be found, you can call us at ( 787) 979-1117 and we will quote you a good price.

      Why do we have to sign for the delivery?

      At Flovers we require that the recipient sign for the delivery as evidence that the order or order reached its destination successfully.

      What is the delivery schedule?

      Deliveries scheduled for the same day will be delivered at the following times:

      • Monday to Saturday: 1PM to 4PM.
      • Sundays: 10:30AM to 12PM.


      For any questions, call us at: (787) 979-1117 , (939) 845-7575 , (San Juan) (939) 293-3117 (Patillas) or write to us by WhatsApp (787) 938-6942 .

      How can I confirm if my order has been delivered?

      To confirm that the order or request has been delivered and received satisfactorily, you must call us at: (787) 979-1117 , (939) 845-7575 , (San Juan) (939) 293-3117 (Patillas) or write to us by WhatsApp ( 787) 938-6942 providing your name or email or order or order number and we will gladly confirm it.

      Security

      How safe is it to pay here?
      Floverspr.com and/or Floverspr.shop are the only official Internet addresses for our online store where we use highly secure providers to process real-time payments in a secure and automatic manner. We do not store your used credit card to maximize customer security and minimize the risk of any online attacks. Our online store has an SSL Security Certificate with SHA-256-bit encryption that guarantees that the origin of the online store is correct.

      For more information, you can click on the Shopify seal.
      Shopify secure badge
      How do I know if this online store's system is working correctly?

      To verify the status that the system is working correctly, please visit this Shopify web address.

      What are the official Flovers Social Networks?

      The official social networks are the following:

      What is the official Mobile ATH of Flovers?

      The official Flovers Mobile ATH to make payments is:

      • pATH: Floverspr

      • FLOWER DELIVERY

        Delivery service to homes, hotels and offices on the same day in the afternoons from Monday to Saturday from 1PM to 4PM and Sundays from 10:30AM to 12PM. Click here to see the map of municipalities where we currently deliver.

      • FREE PICKUP

        Free Pickups at our facilities in San Juan and Patillas. Monday to Saturday from 9AM to 5PM and Sundays from 9AM to 3PM.

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